/* ── Landing ── */
.landing {
    min-height: 100vh;
    display: flex;
    flex-direction: column;
    background: var(--bg);
}
.landing-nav {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 1.25rem 2rem;
    max-width: 1100px;
    margin: 0 auto;
    width: 100%;
    border-bottom: 1px solid var(--border);
}
.nav-actions { display: flex; gap: 0.5rem; }
.landing-hero {
    flex: 1;
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: center;
    text-align: center;
    padding: 5rem 2rem 3rem;
    max-width: 680px;
    margin: 0 auto;
}
.landing-hero h1 {
    font-size: 2.8rem;
    font-weight: 700;
    color: var(--text-primary);
    line-height: 1.15;
    margin-bottom: 1.25rem;
    letter-spacing: -0.5px;
}
.hero-sub {
    font-size: 1.1rem;
    color: var(--text-secondary);
    line-height: 1.7;
    margin-bottom: 2rem;
    max-width: 500px;
}
.hero-actions { display: flex; gap: 0.75rem; }
.landing-features {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
    gap: 1.25rem;
    max-width: 900px;
    margin: 0 auto;
    padding: 1rem 2rem 5rem;
}
.feature {
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-md);
    padding: 1.5rem;
    box-shadow: var(--shadow-sm);
}
.feature-icon {
    margin-bottom: 0.75rem;
    color: var(--accent);
}
.feature h3 {
    color: var(--text-primary);
    font-size: 0.9rem;
    font-weight: 600;
    margin-bottom: 0.4rem;
}
.feature p {
    font-size: 0.85rem;
    color: var(--text-muted);
    line-height: 1.6;
}
.landing-footer {
    text-align: center;
    padding: 2rem;
    font-size: 0.8rem;
    color: var(--text-muted);
    border-top: 1px solid var(--border);
}

/* ── Auth Pages ── */
.auth-page {
    min-height: 100vh;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 2rem;
    background: var(--bg-subtle);
}
.auth-card {
    width: 100%;
    max-width: 380px;
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    padding: 2rem;
    box-shadow: var(--shadow-lg);
}
.auth-card .logo {
    text-align: center;
    margin-bottom: 1.5rem;
}
.auth-card h2 {
    text-align: center;
    color: var(--text-primary);
    font-size: 1.1rem;
    font-weight: 600;
    margin-bottom: 1.5rem;
}
.auth-card label {
    display: block;
    font-size: 0.75rem;
    font-weight: 500;
    color: var(--text-secondary);
    margin-bottom: 0.3rem;
    margin-top: 0.9rem;
}
.auth-card label:first-of-type { margin-top: 0; }
.auth-card input {
    width: 100%;
    padding: 0.55rem 0.75rem;
    background: var(--bg);
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    color: var(--text-primary);
    font-family: var(--font-sans);
    font-size: 0.85rem;
    outline: none;
    transition: border-color 0.15s, box-shadow 0.15s;
}
.auth-card input:focus {
    border-color: var(--accent);
    box-shadow: 0 0 0 3px var(--accent-subtle);
}
.auth-card button[type="submit"] {
    margin-top: 1.5rem;
}
.auth-links {
    display: flex;
    justify-content: space-between;
    margin-top: 1.25rem;
    font-size: 0.8rem;
}
.error-msg {
    background: var(--priority-p0-bg);
    border: 1px solid rgba(220, 38, 38, 0.15);
    border-radius: var(--radius-sm);
    padding: 0.6rem 0.75rem;
    font-size: 0.8rem;
    color: var(--priority-p0);
    margin-bottom: 1rem;
}


/* ── Employee Portal ────────────────────────────────────────────────────────── */

.portal {
    min-height: 100vh;
    display: flex;
    flex-direction: column;
    background: var(--bg-subtle);
}
.portal-nav {
    display: flex;
    align-items: center;
    gap: 1rem;
    padding: 1rem 2rem;
    background: var(--surface);
    border-bottom: 1px solid var(--border);
    box-shadow: var(--shadow-sm);
}
.portal-org {
    font-size: 0.85rem;
    font-weight: 500;
    color: var(--text-secondary);
    padding-left: 1rem;
    border-left: 1px solid var(--border);
}
.portal-hero {
    text-align: center;
    padding: 3rem 2rem 1.5rem;
    max-width: 600px;
    margin: 0 auto;
}
.portal-hero h1 {
    font-size: 2rem;
    font-weight: 700;
    color: var(--text-primary);
    margin-bottom: 0.5rem;
}
.portal-hero p {
    font-size: 1rem;
    color: var(--text-muted);
    line-height: 1.6;
}
.portal-card {
    max-width: 560px;
    margin: 0 auto;
    padding: 2rem;
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    box-shadow: var(--shadow-lg);
}
.portal-form-group {
    margin-bottom: 1.25rem;
}
.portal-form-group label {
    display: block;
    font-size: 0.8rem;
    font-weight: 500;
    color: var(--text-primary);
    margin-bottom: 0.35rem;
}
.portal-form-group input,
.portal-form-group textarea {
    width: 100%;
    padding: 0.6rem 0.75rem;
    background: var(--bg);
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    color: var(--text-primary);
    font-family: var(--font-sans);
    font-size: 0.9rem;
    outline: none;
    transition: border-color 0.15s, box-shadow 0.15s;
}
.portal-form-group textarea {
    resize: vertical;
    line-height: 1.6;
}
.portal-form-group input:focus,
.portal-form-group textarea:focus {
    border-color: var(--accent);
    box-shadow: 0 0 0 3px var(--accent-subtle);
}
.portal-form-group input::placeholder,
.portal-form-group textarea::placeholder {
    color: var(--text-muted);
}

/* ── Urgency Selector ── */
.urgency-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 0.5rem;
}
.urgency-option {
    display: block;
    cursor: pointer;
}
.urgency-option input[type="radio"] {
    display: none;
}
.urgency-card {
    padding: 0.65rem 0.75rem;
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    background: var(--bg);
    transition: border-color 0.15s, box-shadow 0.15s;
}
.urgency-option input:checked + .urgency-card {
    border-color: var(--accent);
    box-shadow: 0 0 0 3px var(--accent-subtle);
}
.urgency-card:hover {
    border-color: var(--border-bright);
}
.urgency-label {
    display: block;
    font-size: 0.8rem;
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: 0.1rem;
}
.urgency-desc {
    display: block;
    font-size: 0.7rem;
    color: var(--text-muted);
}
.urgency-critical {
    border-color: rgba(220, 38, 38, 0.3);
}
.urgency-critical .urgency-label {
    color: var(--priority-p0);
}
.urgency-option input:checked + .urgency-critical {
    border-color: var(--priority-p0);
    box-shadow: 0 0 0 3px var(--priority-p0-bg);
}

/* ── Success State ── */
.portal-success {
    text-align: center;
    padding: 2rem 1rem;
}
.success-icon {
    width: 48px;
    height: 48px;
    border-radius: 50%;
    background: var(--status-resolved-bg);
    color: var(--status-resolved);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.5rem;
    font-weight: 700;
    margin: 0 auto 1rem;
}
.portal-success h2 {
    font-size: 1.2rem;
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: 0.5rem;
}
.portal-success p {
    font-size: 0.9rem;
    color: var(--text-secondary);
    line-height: 1.6;
}
.success-ticket-id {
    font-family: var(--font-mono);
    font-size: 0.8rem;
    color: var(--text-muted);
    margin-top: 0.75rem;
}

/* ── Portal Footer ── */
.portal-footer {
    text-align: center;
    padding: 2rem;
    font-size: 0.8rem;
    color: var(--text-muted);
    margin-top: auto;
}
.portal-footer strong {
    color: var(--text-secondary);
}
.portal-footer-link {
    text-align: center;
    margin-top: 1.25rem;
    font-size: 0.8rem;
    color: var(--text-muted);
}

/* ── Tracking Portal ── */
.track-list {
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
}
.track-card {
    border: 1px solid var(--border);
    border-radius: var(--radius-md);
    background: var(--bg);
    cursor: pointer;
    transition: border-color 0.15s, box-shadow 0.15s;
    overflow: hidden;
}
.track-card:hover {
    border-color: var(--border-bright);
    box-shadow: var(--shadow-md);
}
.track-card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 0.75rem 1rem;
}
.track-card-left {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    flex: 1;
    min-width: 0;
}
.track-card-right {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    flex-shrink: 0;
}
.track-subject {
    font-size: 0.85rem;
    font-weight: 500;
    color: var(--text-primary);
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}
.track-age {
    font-size: 0.7rem;
    color: var(--text-muted);
    font-family: var(--font-mono);
}
.track-detail {
    padding: 0.75rem 1rem;
    border-top: 1px solid var(--border);
    background: var(--bg-subtle);
}
.track-body {
    font-size: 0.85rem;
    color: var(--text-secondary);
    line-height: 1.6;
    white-space: pre-wrap;
    margin-bottom: 0.75rem;
}
.track-comment-form {
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
}
.track-comment-form textarea {
    width: 100%;
    padding: 0.5rem 0.75rem;
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    color: var(--text-primary);
    font-family: var(--font-sans);
    font-size: 0.85rem;
    outline: none;
    resize: vertical;
    transition: border-color 0.15s;
}
.track-comment-form textarea:focus {
    border-color: var(--accent);
}
.track-comment-form .btn {
    align-self: flex-end;
}

/* ── Portal Responsive ── */
@media (max-width: 640px) {
    .portal-nav { padding: 0.75rem 1rem; }
    .portal-hero {
        padding: 2rem 1rem 1rem;
    }
    .portal-hero h1 { font-size: 1.5rem; }
    .portal-card {
        margin: 0 0.75rem;
        padding: 1.25rem;
        border-radius: var(--radius-md);
    }
    .urgency-grid {
        grid-template-columns: 1fr;
    }
    .track-card-header {
        flex-wrap: wrap;
        gap: 0.35rem;
    }
    .track-card-left {
        flex: 1 1 100%;
    }
}


/* ── Auth Divider ── */
.auth-divider {
    display: flex;
    align-items: center;
    margin: 1rem 0;
    color: var(--text-muted);
    font-size: 0.75rem;
    text-transform: uppercase;
    letter-spacing: 1px;
}
.auth-divider::before,
.auth-divider::after {
    content: '';
    flex: 1;
    height: 1px;
    background: var(--border);
}
.auth-divider span {
    padding: 0 0.75rem;
}

/* ── Service Catalog Portal ── */
.catalog-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(260px, 1fr));
    gap: 0.75rem;
    margin-bottom: 1rem;
}
.catalog-card {
    display: flex;
    gap: 0.75rem;
    padding: 1rem;
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-md);
    cursor: pointer;
    transition: border-color 0.15s, box-shadow 0.15s;
}
.catalog-card:hover {
    border-color: var(--accent);
    box-shadow: 0 0 0 3px var(--accent-subtle);
}
.catalog-card-icon {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 40px;
    height: 40px;
    border-radius: var(--radius-md);
    background: var(--bg-subtle);
    color: var(--accent);
    flex-shrink: 0;
}
.catalog-card-body {
    flex: 1;
    min-width: 0;
}
.catalog-card-name {
    font-weight: 600;
    font-size: 0.88rem;
    color: var(--text-primary);
    margin-bottom: 0.15rem;
}
.catalog-card-desc {
    font-size: 0.78rem;
    color: var(--text-secondary);
    line-height: 1.4;
}
.catalog-card-sla {
    display: flex;
    align-items: center;
    gap: 0.3rem;
    font-size: 0.72rem;
    color: var(--text-muted);
    margin-top: 0.35rem;
}
.catalog-divider {
    display: flex;
    align-items: center;
    margin: 1.25rem 0;
    color: var(--text-muted);
    font-size: 0.72rem;
    text-transform: uppercase;
    letter-spacing: 1px;
}
.catalog-divider::before,
.catalog-divider::after {
    content: '';
    flex: 1;
    height: 1px;
    background: var(--border);
}
.catalog-divider span {
    padding: 0 0.75rem;
}
.catalog-other {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    padding: 0.75rem 1rem;
    border: 1px dashed var(--border);
    border-radius: var(--radius-md);
    cursor: pointer;
    font-size: 0.85rem;
    color: var(--text-secondary);
    transition: border-color 0.15s;
}
.catalog-other:hover {
    border-color: var(--accent);
    color: var(--text-primary);
}
.form-back {
    display: flex;
    align-items: center;
    gap: 0.35rem;
    font-size: 0.8rem;
    color: var(--text-muted);
    cursor: pointer;
    margin-bottom: 1rem;
}
.form-back:hover {
    color: var(--accent);
}
.form-service-header {
    margin-bottom: 1.25rem;
}
.form-service-header h2 {
    font-size: 1.1rem;
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: 0.25rem;
}