that already knows who is emailing.
Your employees write a simple email. Your agents get their Okta profile, manager approval chain, and hardware assets automatically attached. Zero clunky portals. Zero back-and-forth.
Your employees write a simple email. Your agents get their Okta profile, manager approval chain, and hardware assets automatically attached. Zero clunky portals. Zero back-and-forth.
Designed for organizations that outgrew basic mailboxes but reject legacy enterprise bloat.
Employees file requests exactly where they work — entirely via email or Slack. No clunky portals, no separate logins, no training required.
Google Workspace style role hierarchy. Global Admins manage settings, Department Admins govern their local workflows, and Queue Leads triage requests.
Keyword routing matched with AI classifiers to automatically assign tickets to proper owners, priority levels, and SLAs before agents read them.